Booking Guidelines for Energyia Holistic Fitness Holiday Retreats on
the Greek Island of Zakynthos,

This page outlines the process in booking the Energyia Holistic
Fitness Activity Holiday Retreat in Greece on the
Greek island of Zakynthos . Please read
the terms and conditions relevant to all bookings, and use the links below
as a booking guide.

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Prior to making a booking: Energyia Holistic Holiday Retreat™ Booking
Enquiry
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What happens when you make a booking: Terms and Conditions
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What you need to know about Deposits and payment: Terms and Conditions
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Late
Bookings
- Flights
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If you need to change your flight and holiday date: Terms and
Conditions
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If you need to Cancel your Energyia Holistic Holiday Retreat: Terms and
Conditions
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Personal Details: Terms and Conditions
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Medical Disclosures: Terms and Conditions
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Exclusions: Terms and Conditions
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Insurance: Terms and Conditions
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Acts of God: Terms of Conditions
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READ ALL TERMS AND CONDITIONS
BOOKING ZANTE ENERGYIA
HOLISTIC FITNESS HOLIDAYS

I welcome your queries and answer all emails personally to ensure your
queries are met as quickly as possible. Throughout the summer I will also
be providing private, single, small group or VIP Energyia Holistic Fitness Activity
Holidays tailored to specific requirements.
If you would prefer any of the above please provide full
details of your party, preferences and accommodation.
Energyia Holistic Holiday
Retreat™ fees,
payable to Michele Wilburn, Starbound Enterprise include Energyia
holistic fitness retreat
activity programme tuition in Greece
with Michele Wilburn for the Energyia Holistic
Fitness Activity Holiday Retreat™, and accommodation at the
specified location, on the Greek island of Zakynthos. Definite
inclusions in the price are outlined in the accommodation pages for each
of the various locations. You also receive an Energyia
retreat holiday pamper package
on arrival in Greece.
Prices for Energyia
holistic fitness holiday retreats in Greece do not include your
flights, travel insurance, and other normal holiday expenses, including
meals, unless breakfast when included in the accommodation price,
excursions, and taxis to and from the airport/port to the location.
Booking inquiry form DETAILS
Firstly: Please email me with your booking
queries. When you email me please be sure to tell me a little about each
person who may be attending. I will confirm availability of your preferred
dates for the programme within 24 hours, and tailor an invoice according
to your requirements if requested. Please
check available flights, before proceeding with your final booking.

Please provide the following details when you email me, so I can
reply to your request to attend my Energyia holistic fitness
activity holiday retreats. Thank you for your request. I will be in touch with you, confirming
your requirements within 24 hours, or as soon as I have all necessary
information. If you do not hear from me, or if you
have any trouble submitting this form, please email
michele@energyia.com
with your booking request, preferred dates, and contact details.
- Your preferred dates and
location for the Energyia Holistic Holiday Retreat™
in Greece?
- Do you require a personal programme or a booking which is tailored
to your specific requirements? In that case I will liase with you to
determine the foundation of your Energyia holiday and provide a specific
invoice.
- How many wish to attend?
- Total Number of Nights? 7, 10, or 14?
- If any other people will be travelling with you, and not requiring
accommodation, please let me know your specific requirements.
- Please tell me a little about yourself, including age, general level
of fitness, including activities you currently include in your
lifestyle. if you have any ailments or medical conditions please provide
details so I can assess the suitability of Energyia Holistic Holiday
Retreat programme for you.
- Please note any additional comments or requests
- Contact and address details including:
- Title First Name
Surname
- Telephone Country Code
- Home Tel: Work Tel: Mobile Tel:
- Email:
- General Address Details: Region & City & Country

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Once you have firstly contacted me by email, outlining your
queries as requested above, Secondly:
- You will receive a reply with definite details and price in response to your
queries, usually within 24 hours. You may now be ready to decide whether
to proceed with a
definite booking.
- Check flights are available to suit your dates, then fill in and
EMAIL ME to me as soon as
possible, so your booking and accommodation can be secured while my
response to your queries remain valid. All booking inquiries remain
subject to change until your actual booking is confirmed. I need to liaise with the hotel to check availability.
It is important to respond quickly, in case the rooms are booked in the
interim.
- Please read the Energyia Holistic Holiday retreat™
Terms and
Conditions before booking.
What happens when you
make a booking?

A binding contract will exist between us when I confirm by email your
final booking or personal request has been accepted,
to attend an Energyia Holistic Fitness Activity Holiday retreat™ and your
invoice has been acknowledged and paid in part or full. Such
confirmation will constitute acceptance, by you and I, of the terms and
conditions, relevant to your attending the Energyia Holistic Retreat™
programme.
An email with a booking declaration and invoice attachment will
be sent to you, acknowledging acceptance of your booking, clarifying the terms of your
acceptance on the programme, requesting immediate payment, or part payment of the
deposit of £400.00, and providing a date for final payment of the balance of the money owing.
You may also discuss the payment of the balance in installments with me if
you prefer.
When your final booking request has been confirmed you are asked to
fill in and submit the booking declaration form online which includes
confirmation of how the deposit payment will be lodged. If you have
requested a holiday with specific terms and conditions supplied on your
invoice, but your dates remain open, the booking declaration will not need
to be filled in until your holiday dates and accommodation is confirmed.
However the payment of the invoice constitutes your participation.
Your invoice from Michele Wilburn, Starbound Enterprise, will provide bank details for a direct money
transfer to Starbound Enterprise for the payment of the
deposit, and when required, the balance. There is a 4% processing fee
to be added for Paypal
payments. Bank transfer to Michele Wilburn, Starbound Enterprise is the preferred method of
payment.
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Deposits and payments

You will outline to me your preferred method for payment when
submitting your booking inquiry and final booking form. I will provide you
with a definite price for your Energyia holiday, according to the circumstances of
your booking.
Payments are made to:
Starbound Enterprise, London UK, in pound sterling.
Payment is accepted by the following methods
(a 4.00% fee is applied for the cost of Paypal processing.)
Payment of Deposit
A non-refundable deposit is required per person of £400.00 of the
holiday fee, with the balance of payment to be made 90 days before
arrival.
Full Payment
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Full payment is required 90 days prior to arrival, or by
arrangement, or in installments, agreed with Michele Wilburn.
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Provided there is space and accommodation, bookings can
be accepted until the date of travel.
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The price of your holiday is guaranteed once your booking confirmation
is sent by email to you, and will not be subject to any
surcharges. The price shown on your confirmation/invoice is fully
guaranteed provided conditions of payment are adhered to.
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Whilst we
reserve the right to change our prices at any time,
the price of your holiday as agreed with you (as shown on your invoice)
will not be increased, unless you subsequently amend the booking.
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Please check your invoice carefully to ensure that it reflects your
intended booking.
Payment of balance of Holiday Fee
6 working days
are allowed from
confirmation of the booking for deposit monies to reach the bank account, providing you
are not arriving within that period, in which case the balance of the
money must be paid before you begin the Energyia Holistic Fitness Holiday Retreat
programme, or take up your accommodation. As noted on your invoice, the balance of monies required must be
received, by the date stipulated on your invoice. If after that period
monies have not been received, we reserve the right to cancel the holiday,
following a reminder email to you, and cancellation charges will
apply.
Please ensure that your payment is processed in sufficient time
to clear it through the bank. I will email you as soon as your payment has
cleared.
The invoice will also provide a time frame within which your Energyia
sessions with Michele Wilburn must be fulfilled. It is your responsibility
to ensure that you participate in the Energyia programme within that time
frame, or no refund will be issued whatsoever.
The person in whose name the booking is made, or who acts on behalf of
all other persons named, must be over 18 years of age, and becomes
responsible for all payments in respect of the booking, including if booking
is on behalf of other people is involved.
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Late Bookings

For all bookings made within 8 weeks of departure, your holiday is
confirmed as soon as I confirm that your definite requirements are in place for
accommodation, usually
within 24 hours. Receipt of your deposit is processed and
acknowledged to you by an email invoice.
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Flights
Your flight is not included in your holiday fee.
I liaise on behalf of my guests to establish that accommodation is
available for you which is included in your holiday fee at the best
possible price. You may find the
web links and phone numbers outlined on the
Flights page of this site helpful when seeking flights. If you have
problems securing a flight, please contact me. I may be able to help and suggest
further contacts.
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As soon as your flights are definitely booked, please
contact me by
email, providing all flight details, including departure airport,
carrier, arrival and departure times and flight numbers; in reply I will
forward you appropriate instructions for your taxi from the airport, or
arrange if possible to collect you in person.
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If your flight dates/details change please contact me as soon as
possible with the new details, so that the necessary arrangements in
respect of your accommodation dates can be secured.
I will do my utmost to ensure that accommodation is available for your new dates, but make no guarantees that
your first choice of accommodation will be available.
If you wish to change your flight dates and/or attendance of the
Energyia Holistic Holiday Retreat, and this results in a change to
the accommodation booking, whereby the dates subsequently
available/requested are more expensive than when originally booked, you
would expect to be charged the difference in cost between the original
booking and the cost of the replacement booking to the hotel facility.
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What happens if you have to cancel your
Energyia Holistic Holiday Retreat?
If for whatever reason you need to cancel your retreat place or
arranged Energyia workshop sessions after you have booked, the following
refund policy will apply. Each deposit paid (standard rate of £ 400.00), is
a non-refundable registration fee.
Full refunds, less the deposit will be provided on cancellations, up to 90
days prior to the departure date of the booked retreat.
A 50% refund will be provided on cancellations between 60-89 days prior to
the departure date of the booked retreat.
A 30% refund will be provided on cancellations between 30-59 days prior to
the departure date of the booked retreat.
No refund will be provided on cancellation between 29-0 days prior to the
departure date of the booked retreat
No refund will be provided for premature leaving of the retreat or failure
to arrive at the retreat for any reason
All refund requests must be made in writing and be received by Michele
Wilburn
All retreat payments are due 90 days prior to departure date unless
otherwise specified, clients whose balances are not received by the 90-day
deadline, risk forfeiting their retreat booking.
If you cancel: Customers are asked to confirm the cancellation
in writing, firstly via email.
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Personal Details

Please provide me with all relevant details in your
booking inquiry email. All details provided remain confidential to me.
This will help me assess your needs.
If I am concerned that the Energyia Holistic
Holiday retreat
programme will not be suitable for you, I will discuss your situation with
you, and may ask you to confirm in writing that you are fit to travel, and
participate in the programme, asking you to enclose a
doctor’s certificate.
Medical Disclosures
Before commencing any fitness program, you should visit your doctor to
get a physical examination.
It’s important to ensure you don’t have any medical or psychological issues to address.
Discuss with your doctor or health professional any issues that need
clarifying so that you know what’s best for you before changing your
physical activity
If you suffer with a heart condition, any other debilitating illness,
or any chronic disorder, which requires permission to exercise, before you
begin to exercise on my Energyia Kinetics holiday programme, you must speak with your doctor. If you suffer chest
pain, dizzy spells, osteoporosis, arthritic or joint pains, if you are
taking any medication, you must consult your doctor before booking to
attend Energyia Holistic Holiday programmes.
I am always happy to receive calls and correspondence in regard to
personal queries. My expertise remains as a fitness professional,
author, and presenter.
If you have any health care questions, please consult your physician.
Always consult your physician or health care practitioner before you begin
any new treatment, diet or fitness programme.
- If you are currently under medical supervision of any sort, I may
ask you to
provide a doctors certificate confirming your fitness to travel, and
attend the Energyia Holistic Retreat programme. The programme is not suitable for those who are currently too emotionally
disturbed or too physically disabled to take responsibility for
themselves. In any case, all health problems should be disclosed when
booking.
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Please detail any relevant information regarding
your fitness, health, and any medical treatment regarding medication you
are currently receiving. If you are under medical supervision, please
provide details.
- A health and fitness questionnaire will be required to be filled in,
upon arrival before you commence the Energyia Holistic Holiday retreat™
programme activities.
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Exclusions

All information is correct at the time of going to press. However, due to
mechanical faults, weather conditions, or what insurers call "Acts of
god", some amenities may be temporarily unavailable. Very occasionally we
may have to vary the programme due to staff sickness or other
problems, in which case we still always try to provide an equivalent
replacement.
- Any of the above events, or others beyond our control
- Loss of or damage to your personal property
- Medical or psychiatric conditions developing during or after your
holiday
- Your safety whilst on our activities, activities organized through
us, travelling in our vehicles or vehicles organised through us or use
of our equipment including bicycles
- Your holiday travel insurance policy should cover these and other
contingencies
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Insurance
It
is a condition of booking that you are insured. Insurance should cover you
for having to cancel for any good reason, as well as for sickness, and
losses and all usual holiday risks.When you proceed to confirm your booking, the booking form will
ask you to provide and fill in insurance details where relevant.
Either provide details or state that you will
arrange insurance and will provide you details prior to arrival, stating
who you have taken insurance cover with: providing a Policy number and
Signature .
I also recommend that all UK guests have a valid E111 form available from
the Post Office before they travel. This will also enable you to have
medical treatment whilst abroad and then claim back the costs on your
return home. You must take a copy of your form plus the original with you
on holiday. We advise customers to keep all receipts for medication/treatment received in order to make claim on their return home.
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Insurance should cover you for having to cancel for
any good reason, as well as for sickness, losses and all usual holiday
risks. If you intend to be participating in water sports, please check
your insurance policy
covers you
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ACTS OF GOD
We are unable to accept responsibility for any aspect of your
holiday affected by matters over which we have no control.
These include
(but this list is non-exhaustive) war or threat of war, riots and civil
strife, terrorist activity, natural or nuclear disaster, earthquakes,
weather conditions, fire, flood, drought, industrial disputes,
government action, airport regulations and closures or technical
transportation problems which may affect the service of hotels or apartments abroad, or
the scheduling of aircraft, or other transport or other circumstances
amounting to force majeure. Your travel insurance policy may provide cover
in respect of some of these eventualities.
Where appropriate and subject to my reasonable discretion I shall offer
what assistance I can to a guest, who suffers illness, personal injury
or death during the period of the holiday but arising out of any activity
which does not form part of the contracted services.
Our contract with you is governed by the laws of England and Wales
Starbound Enterprise Michele Wilburn T/AS
Tel: (0044)(0) 207 2841918
email:michele@energyia.com
The contract arising from any confirmed arrangements is to be
interpreted according to, and subject to the laws of England, no matter
where you live or book your holiday, and you agree that the Courts in
England shall have exclusive jurisdiction over any claim or dispute under
or concerning it.
CONTACT MICHELE WILBURN

Phone messages are logged daily
UK telephone (0044) (0) 207 2841918
Many of my holiday guests arrive solo or in small groups. Everyone is
welcome! We have a weekly schedule as a holiday outline, which remains
flexible, allowing for spontaneity as your Energyia holistic fitness
activity holiday retreat unfolds.
I do not accept liability for any costs incurred as a result of any of
the following:
Cancellations, delays or changes caused by war, threat of war, closure of
airports, civil strife, industrial action, natural disaster, technical
problems with transport, or
other events beyond our control including those mentioned in the preceding
paragraph.
THE INFORMATION CONTAINED WITHIN THIS HEALTH & FITNESS WEB SITE IS PURELY
INFORMATIONAL IN NATURE. IN NO EVENT SHALL STARBOUND ENTERPRISE, MICHELE
WILBURN OR ANY INDIVIDUAL ASSOCIATED WITH INFORMATION ON THIS SITE BE
LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, LOSS OF ANTICIPATED
PROFITS, OR CLAIMS FROM THIRD PARTIES.
Booking Overview Booking
Inquiry Form
Booking Form
Terms
& Conditions
Location
Prices
Flights
Acommodation

Michele Wilburn London UK Tel(0044)(0)(207)2841918
email: michele@energyia.com
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